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Refund & Cancellation Policy

  • The trial period of the subscription shall be 48 hours only, which shall be free of cost.
  • A subscriber who is willing to cancel the subscription, may cancel the same within the trial period above mentioned, no penalty for such cancellation shall be charged.
  • The refund of the subscription fee, on cancellation during trial period, shall be credited to the subscriber through the original mode of payment within 15 working days.
  • The subscription fee for the whole of the subscription period shall be payable and shall be non refundable for a cancellation after 48 hours, next after the activation of services.
  • No refund shall be entertained irrespective of the package chosen, after the trial period has expired.
  • No refund in any form other than cheque in the name of the subscriber shall be made.
  • Elyzium Digital Pvt Ltd. reserves the right to cancel the subscription and stop all services related thereto with immediate effect, without any prior notice to the subscriber for any illegal, or unauthorized access or use of the services, where such access or use is prohibited by any law for the time being in force or pose a threat to cyber security directly or indirectly.

Chargebacks

If we receive a chargeback or payment dispute (i.e. PayPal Dispute) from a credit card company or bank, your service and/or project will be suspended without notice. A chargeback fee (issued to recover fees passed on to us by the credit company), plus any outstanding balances accrued as a result of the chargeback(s) must be paid in full before service is restored, files delivered, or any further work is done. Instead of issuing a chargeback, please contact us to address any billing issues. Requesting a chargeback or opening a PayPal dispute for a valid charge from us is fraud, and is never an appropriate or legal means of obtaining a refund. Please read and make sure you fully understand our refund policy prior to making a payment.